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Moneta Foto Policy

Please read carefully before placing an order


Moneta Foto is located at 290 Yorktech Dr #17, Markham, ON L6G 0A7. There are many parking spaces available in front of our store. Please be careful not to park in the reserved parking spaces, you will get a ticket from the city if you do not have a parking permit. You are only allowed to park in the visitor parking. 


A 50% deposit is required to book an appointment, and the remaining balance will be paid according to the actual purchase after the shooting.


Cancellation is allowed within 72 hours of the booking date for a full refund. Any cancellation requests made after 72 hours of the booking date are not eligible for a full refund. For all cancellation requests, Your deposit amount will be turned into a coupon code valid for 1 month or a one-time free reschedule. Same-day cancellations (within 24 hours of booking) / no-show will not be accepted - coupon codes and rescheduling options do not apply in these cases and the order will be automatically canceled after the booking date with no credit applied.


You can make a rescheduling request 3 days before the appointment date. Your first reschedule is free, however, if rescheduling is requested within 3 days of the appointment date, a 10% service charge will be incurred. If it is rescheduled on the same day, there will be a 20% service charge. If you do not show up on the day of your appointment, you will not be able to reschedule. A 10% service charge will be charged for the second rescheduling. One order is only allowed to reschedule up to two times.

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